Understanding Credits

Credits are how you pay for visuals in Canvora. Every generation, edit, or variation uses credits. Here's everything you need to know.

What Do Visuals Cost?

Carousels and presentations can have 1–10 slides. A 7-slide LinkedIn carousel costs 105 credits (7 × 15).

Example: Creating 3 Instagram posts (30), a 5-slide carousel (75), and a YouTube thumbnail (10) = 115 credits total.

You always see the exact credit cost in the confirmation panel before generating — no surprises.

Credit Plans

Free Plan

Every account starts with 150 free credits — a one-time bonus to try the platform. Once they're used up, that's it. Free plan outputs include a watermark and are limited to 2K resolution.

Free users also get their first image edit free — a great way to try the editing feature without spending credits.

Paid Plans

The Free plan includes 1 brand kit. Paid plans add no watermarks, 4K resolution, image editing, API access, and more brand kits. Annual billing gives you one month free.

Monthly credits refresh when your subscription renews (i.e., when your next invoice is paid). Unused monthly credits roll over one month, capped at one full monthly allowance — so you can bank up to 2× your allowance at any time.

Campaign Packs

Need credits without (or on top of) a subscription? Buy a Campaign Pack anytime:

While a pack is active, your output is watermark-free and visual editing is unlocked — even on the Free plan. Pack credits are valid for 60 days from purchase and are used before your other credits. Available on all plans, including Free and cancelled accounts.

How Credits Are Deducted

Your balance can include three pools:

• Pack credits — from Campaign Packs, valid 60 days, used first
• Monthly balance — from your subscription, refreshes each billing cycle (rolls over one month)
• Bonus credits — signup and referral bonuses (plus legacy top-ups), never expire

When you generate or edit, pack credits are used first (they expire soonest), then monthly credits, then bonus credits. This ensures nothing goes to waste.

Your effective balance = pack + monthly + bonus. You can see the breakdown in the Subscription page.

Workspace Credits

If you're part of a workspace, credits work differently. Workspaces have two shared credit pools — a monthly pool (resets each billing cycle) and a pack credits pool (never expires). The owner funds the monthly pool from their plan credits and the pack credits pool from their Campaign Packs. Each member gets an allowance — a guaranteed reservation from the pool set by the owner or admin.

When you generate in a workspace context, credits come from the workspace pool (not your account balance). Your account credits are completely separate.

For the full details, see the Workspace Credits guide.

Refunds

If a generation fails (server error, image provider issue, etc.), credits are automatically refunded to the source — pack credits go back to their pack, monthly credits to your monthly balance, bonus credits to your bonus balance. Credits always return to where they came from.

Partial failures (e.g., 3 of 5 carousel slides succeed) refund only the failed portion.

Checking Your Usage

• Sidebar — Your current balance is always visible
• Subscription page — See the pack / monthly / bonus breakdown
• Transaction History — Full log of every deduction, purchase, and refund

Making Credits Go Further

Set up your brand kit first. Consistent brand settings mean better results on the first try — fewer edits needed.

Be specific with edits. "Make the headline text larger and change the background to dark blue" works much better than "make it better" — and saves you from multiple edit rounds.

Check the cost before generating. The confirmation panel shows exact credit cost. A 10-slide presentation costs 150 credits — make sure you actually need all 10 slides.

Use the right format. Single images (10 credits) are much cheaper than carousels (15/slide). If your content works as a single post, don't force it into a carousel.

Common Questions

Do credits expire? Unused monthly credits roll over one month (capped at a full monthly allowance) — beyond that they reset at renewal. Campaign Pack credits are valid for 60 days from purchase. Bonus credits (signup/referral) never expire. Free plan credits are one-time and don't reset.

Can I share credits with teammates? Yes! With Workspaces, your team shares a credit pool. Owners and admins fund the pool and set allowances for each member. See the Workspace Credits guide.

What happens when I run out? You can still access and download everything you've already created. You just can't generate or edit until you add more credits (grab a Campaign Pack or wait for your monthly refresh).

What if a generation fails? Credits are automatically refunded to the source. You'll see the refund in your transaction history.

Can I buy Campaign Packs on the Free plan? Yes. Packs are available on all plans — and while your pack is active, outputs are watermark-free and visual editing is unlocked, even on Free. Resolution stays 2K on Free; upgrade for 4K and everything else.

Is the first edit really free? For Free plan users, yes — your very first image edit costs zero credits. After that, edits cost 10 credits each.

Questions about billing or credits? Reach out to our support team.